Skip to main content

Return Policy

By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new dietary supplement program. These products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding of the present status of CBD (cannabidiol) products.

Please email [email protected] if there are any issues with your order or product. We are here to help. If after contacting us, you still want to return the unopened product(s), Pot.com will refund 100% of the purchase price, plus applicable tax, less shipping, on unopened items purchased within 7 days of receiving it. The customer is responsible for return shipping costs. Please refer to our Returns Process below.

Returns Process:

  1. Prior to returning items, the customer must contact us at [email protected] If after speaking, you still want to return unopened product, Pot.com will refund 100% of the purchase price, plus applicable tax, less shipping, on unopened items purchased within 7 days of receiving it. Customers are responsible for return shipping. You must receive a Return Authorization. Items returned without express written authorization from Pot.com will not be refunded.
  2. Please notify [email protected] once you have shipped the unopened product back. Shipping must occur within 14 days of receiving the Return Authorization.
  3. Once we receive your package and confirm it’s condition, we will issue a refund for the unopened product and email you a confirmation. Please allow 7-10 business days for the refund to post to your statement.

* If you have any questions regarding our return policy please email [email protected].

All Pot.com products purchased via retail indicates your acceptance of the terms of purchase which means you agree to and understand the refund policy.